FAQ

● How long will pre orders take to be shipped?

preorders items are not in qatar, once pre order is placed item will be shipped from south korea, pre orders takes around 2-4 weeks to arrive here in qatar from the release date. Please also be advised of any additional shipping delays as they have been unpredictable as of recent.

● How long will it take for on hand items to be shipped?

On hand is ready stock in qatar. Can be pickup/delivered in 24-72 hours. 

 ● Do albums purchase count towards Hanteo Charts?

Yes, each kpop album purchase will be counted towards hanteo and gaon charts. All purchased items at our store will certainly be reflected on HANTEO CHART.

 ● Are all products Official?

 Yes, all items sold under kpopkart.qa are 100% Official. Each item comes with KOMCA stickers for authentication. Items under Unofficial Merch are unofficial products. Under each item description can be found whether the product is offficial or unofficial

 ● What payment methods are available?

 We provide two payment options as of now:

Cash on Delivery

Cash on Delivery Terms and Conditions

Kpopkartqatar is pleased to offer Cash on Delivery (COD)

HOW DOES IT WORK?

COD orders are available for orders that do not exceed 500 qar

Place orders at kpopkartqatar.com and upon checkout. You will be prompted to select a payment method. Choose Cash on Delivery (COD)

Any reason for refusing a COD order (including false allegations of the wrong product/s delievered) will constitute a serious violation of the terms of use of our COD service. A simple change of mind will not be honored. We reserve the right to refuse further services to customers who violates the terms of use of any of our services.

Paypal

Invoice and payment link will be sent to your email 

● WHEN WILL MY ORDER BE DELIVERED AND HOW WILL I BE NOTIFIED?

After you have placed your order of on hand item, we will process your order and once orders are dispatched. We will be sending a whatsapp message informing your tracking details.

In the event that the parcel is undeliverable (where the carrier has made reasonable attempts to deliver the order, but it is either refused or no delivery can be made), the account will be evaluated and may be barred from placing further COD orders.